Phone the NHVR Call Centre
Phone: 1300 MYNHVR (1300 696 487)
Standard 1300 call charges apply (check with your phone provider).
Call Centre: 7:00am – 5:00pm (AEST) Monday to Friday
Closed on weekends and all national public holidays
Office: 7:00am – 5:00pm (AEST) Monday to Friday
*Closed on weekends and all public holidays in Brisbane, Queensland
Use the Help Centre 24/7
Navigate to Help located in the top navigation bar.
You can access this on all screens - whether you are logged in or not.
Select the Customer Help Centre.
3. Use 'Toggle'in the left corner of the Help Centre to open the side navigation menu or use
the 'Search' functionto find the related Help Article.
View the 'in Portal' HELP articles
- Select a topic from the Help Articles menu.
- Use the side navigation menu or use Search to find the related Help Article.
- Click on at the bottom of the slide out screen, to view the full Help Centre website.
Browse the Help Centre website
- Select the Help Centre – Customer drop-down menu in the side navigation panel to browse the available topics.
- Review the FAQs.
- Select Webinars, Videos and Training for further information.